Billing & insurance

Update your insurance

How to add a new card, take a photo, and what happens when coverage changes mid-year.

Updated
Updated
Reading time
3 min read
Tags
insurancecoverage

Keep your insurance current so claims go to the right plan. We re-verify coverage automatically the night you add a new card.

Add or update a card

Insurance → Add plan. Use your phone camera to capture front and back — we extract member ID and group number for you. Confirm and submit.

When coverage changes mid-year

Add the new plan and mark the effective date. We re-route any unsubmitted claims for visits on or after that date. Past claims stay with the original plan.

Was this article helpful?

Be the first to rate this article.