Appointments

Book an appointment

How to browse open slots with your provider and request an appointment from your patient portal.

Updated
Updated
Reading time
4 min read
Tags
bookingschedule

You can request a visit any time without calling the office. Here is how it works, including what happens after you submit a request.

Find an open slot

Open Book in your portal. Pick the visit type (in-person, telehealth, intake) — only providers offering that visit appear. Use the location and provider filters to narrow further.

Request the appointment

Tap a slot. Add a short reason for visit (this helps your provider prepare and is private to your care team). Submit.

What happens next

Some practices auto-confirm bookings; others have the front desk approve them within one business day. You will get an email and text either way. If your provider needs to reschedule, you will be offered alternative slots before they touch your time.

Frequently asked questions

Why are some slots greyed out?
Either the slot is in the past, your insurance is not accepted by that provider, or it is held for follow-ups only.
Can I book for my child?
Yes — switch to your child's linked profile from the top-right menu before opening Book.

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